Store use
By using Pawzora Pets, customers agree to provide accurate order and shipping information and to use the website only for lawful purposes.
Terms
Terms of Service
These terms explain the basic rules for using Pawzora Pets, placing orders, and purchasing standard or personalized pet living products.
Product information
We aim to display accurate colors, dimensions, materials, prices, and availability. Small color differences may occur because of screen settings, lighting, and natural material variation.
Personalized orders
Customers are responsible for uploading photos and text they have the right to use. Names, phone numbers, spelling, finishes, and uploaded images should be reviewed carefully before approval or checkout.
Order acceptance
An order confirmation means we have received your order request. We may cancel or refund orders affected by stock issues, incorrect information, payment review, suspected fraud, or operational constraints.
Limitation of liability
Pawzora Pets is not responsible for delays caused by carriers, customs, incorrect shipping information, or events outside reasonable control.
Support
Questions about orders, policies, or product fit can be sent to hello@pawzorapets.com. We will respond with the most practical next step based on the product and order status.