Privacy

Privacy Policy

We collect only the information needed to run the store, support your order, improve the shopping experience, and communicate with you when you choose to hear from us.

Information we collect

We may collect contact details, shipping information, order details, uploaded customization files, payment-related transaction information, support messages, and browsing data used to improve the storefront.

How information is used

Information is used to process orders, provide customer support, create custom products, send order updates, prevent fraud, improve the website, and send marketing messages when customers opt in.

Third-party services

Pawzora may use trusted ecommerce, payment, analytics, email, advertising, and logistics providers to operate the website and fulfill orders. These providers process information only as needed to provide their services.

Custom uploads

Photos, names, phone numbers, and notes submitted for personalized products are used to create and support the order. Please upload only content you have the right to use.

Marketing choices

If you subscribe to email or SMS updates, you can unsubscribe through the link in the message or by contacting support. Transactional order messages may still be sent when needed.

Contact

Privacy questions can be sent to hello@pawzorapets.com. We will review requests related to access, correction, deletion, and marketing preferences according to applicable law.